Domestic Orders

We ship to all across Indonesia. Shipping cost is varied and will be calculated at checkout.

There are two shipping options:

  • Standard shipping (2-4 working days)
  • Express shipping (1-2 working days)

Please note: these timeframes are an estimate and are not guaranteed; it may take longer depends on where you live (i.e. shipping to a suburb area may take longer).

Lost Packages: If an order is marked as delivered but the buyer didn’t receive it, it is the buyer’s responsibility to contact the shipping provider to find the package.

International Orders

We ship via Registered International Post, which takes 6 to 14 working days. Transit times vary on the location and will increase if the package is held in customs. Once the package makes it to your country, your local postal service will deliver the package. You can usually track the package further via their website (for example: United Kingdom uses Royal Mail, Australia uses Australia Post).

Shipping Delays: Please keep in mind that transit times can vary greatly. Occasionally packages can be substantially delayed up to 45 days, but the usual transit time is 7 – 14 days.

When traveling across a border, packages occasionally get held up at customs, which is in the hands of the country’s customs officials. Please understand that international shipment have a potential risk to be delayed for up to 7 weeks.

Customs/Duty Fees: International orders may be subject to duties and customs fees; and are the responsibility of the buyer. Please note that we have no control over how your country charges duty.

Please check into your country’s customs and duty policies prior to purchasing. Rates for international packages and customs vary by nation, and aren’t reflected in our pricing or shipping charges.

Lost Packages: If an order is marked as delivered but the buyer didn’t receive it, it is the buyer’s responsibility to contact your local post to find the package. If the order is undelivered and returned to us, you will be charged a return fee and shipping cost to re-ship the order again.

Other Informations

Production time: Because our jewellery is handmade to order, it will ship within 7-14 working days. See product listings to see the estimated production times for a specific product. If you need your item by a specific date, please contact us first before placing an order, so we can give an estimation whether the jewellery can get there in time.

Order Changes & Cancellations: Due to the personalised nature of the jewellery, we do not accept cancellation, returns or exchanges. ALL ORDERS ARE FINAL SALE.

Once a package leaves our studio, we have no control over the package. Bauble Bible is not responsible for packages that are lost in the mail.